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Privacy Policy

Effective Date: May 19, 2026 · Last Updated: May 19, 2026

BidDrive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biddrive.com (the "Site") or use our car auction marketplace services.

Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you register, place a bid, list a vehicle, or contact us. This includes:

  • Full name, email address, phone number, and physical address.
  • Payment details (credit card or bank account information) processed securely via third‑party payment gateways.
  • Driver's license or government‑issued ID for identity verification (if required for high‑value transactions).
  • Vehicle information when you list a car for auction.

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address, browser type, operating system, and device information.
  • Pages viewed, time spent, and navigation patterns (via cookies and similar technologies).
  • Geolocation data at the city or regional level based on your IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account, process bids, and facilitate vehicle transactions.
  • To communicate with you regarding auctions, buyer/seller messages, and customer support.
  • To verify identity and prevent fraud, money laundering, or other illegal activities.
  • To personalize your experience and show relevant vehicle recommendations.
  • To send promotional emails and newsletters (you may opt out at any time).
  • To analyze usage trends and improve our platform's performance and security.

3. Sharing Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

  • With sellers or buyers: When you win an auction or sell a vehicle, we share necessary contact and transaction details between the transacting parties.
  • Service providers: We may share data with trusted third‑party vendors who assist with payment processing, vehicle inspections, shipping, email delivery, and hosting.
  • Legal obligations: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights and the safety of our users.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

We use both session cookies (expire when you close your browser) and persistent cookies (remain until deleted) for authentication, analytics, and personalization.

5. Data Security

We implement industry‑standard security measures to protect your information, including:

  • SSL/TLS encryption for all data transmissions.
  • Secure servers with firewalls and intrusion detection systems.
  • Regular security audits and vulnerability assessments.
  • Strict access controls — only authorized personnel have access to personal data.

However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we work diligently to safeguard your data.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request that we update or correct inaccurate information.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Opt‑Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
  • Cookie Control: Adjust your browser settings to refuse cookies.

To exercise these rights, please contact us at privacy@biddrive.com. We will respond within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Transaction records may be kept for up to 7 years for legal and accounting compliance. After that period, data is securely deleted or anonymized.

8. Children's Privacy

BidDrive is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your own, where data protection laws may differ. We ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Our Data Protection Officer can be reached at dpo@biddrive.com.